Reference

How tt4dlogin Handles Your Personal Data

Your account data — including wallet details linked to DANA, OVO, or GoPay — is handled with clear boundaries on what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay payment data protectedAccount access secured with OTP verificationData requests handled via live supportRetention periods clearly definedCookie use disclosed and controllable
tt4dlogin How tt4dlogin Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security at tt4dlogin runs on OTP-based login verification — every new session on an unrecognised device triggers a one-time code to your registered number before access is granted. Payment data tied to DANA, OVO, and GoPay flows through encrypted channels, and withdrawal requests require a secondary identity check before funds are released. We keep your data only as long as your account remains active or as required by applicable regulations; once an account is closed and the retention window passes, personal records are deleted from our active systems.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby layout. No third-party advertising cookies are placed without your consent.

Data Retention

Active account data is retained while your account is open. After account closure, records are held only for the period required under applicable local regulations, then deleted.

Account Security

OTP verification fires on every login from a new device. If you notice an unrecognised session, you can force a logout from all devices through your account security panel.

Your Rights

You can request a copy of your personal data, ask us to correct inaccurate records, or request deletion of your account data by contacting support with your registered mobile number.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review, correct, or remove personal data held on your account — including payment records linked to DANA, OVO, or GoPay — our support team handles these requests directly. Reach us through any of the channels below. We aim to respond to data-related queries within one business day, and account deletion requests are processed after identity verification via OTP to your registered number.

Live Chat Open the chat widget from your account dashboard. Our Indonesia support team is available around the clock for data access and correction requests.
Email Support Send your data request to our support address listed in your account settings. Include your registered mobile number for faster verification.
Account Settings Some data preferences — including cookie consent and notification settings — can be adjusted directly from the privacy section inside your account panel.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on tt4dlogin. If your question is not covered here, reach out through live chat or email support.

We collect your registered mobile number, e-wallet identifier (DANA, OVO, or GoPay), device session data, and transaction history. We collect only what is needed to operate your account and process payments.

Transaction references are stored for reconciliation purposes. We do not store your e-wallet PIN or full credentials. Payment data is accessible only to our finance verification team.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity via OTP and provide your data record within one business day.

Yes. Submit a deletion request through live chat or email support. After OTP identity verification, your account and associated personal records will be removed within the retention window required by applicable regulations.

We use session cookies for login continuity and functional cookies for lobby preferences. You can manage cookie consent from the privacy section in your account settings or through your browser settings.

We do not sell your data. Payment details are shared only with the payment rail (DANA, OVO, GoPay) needed to complete a transaction you initiated. No data is passed to advertisers.